Terms & Conditions
Use of this website and the products and services offered in it are suject to the terms and conditions listed below. Using this website implies that you have read, understood and unconditionally accepted these terms and conditions. We reserve the right to change these terms and conditions and any other legal notices on our website at any time. You should check through these terms regularly. Papergrain Limited shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
Ordering from www.papergrain.co.uk
Orders can be placed online, by telephone or by post using our printable order form. Orders placed online will be confirmed by electronic mail. The confimation email does not guarantee that your order can be met. You will be contacted by telephone or by email if your order cannot be met or if there is a delay in despatch and you will be refunded accordingly. All items on the website are subject to availability.
Prices displayed on our website are in British Pounds and are inclusive of VAT but exclusive of delivery charges.
Illustrations of products are for guidance only, colour variation may occur depending on your monitor. We cannot guarantee that the colour displayed on your monitor will accurately reflect the colour of the product on delivery. We reserve the right to supply an item which may not be identical to the image supplied but could still be identified as the item.
You will receive an email to confirm that your order has been despatched. Upon despatch, the purchase contract will be made and you will be charged, unless we have informed you that your order cannot be met, or you have requested a cancellation of your order. Ownership of the goods will pass to the customer on despatch of the goods.
Payment when ordering online can be made using:
Electron, Mastercard Business, Mastercard Corporate, Mastercard Credit, Mastercard Purchasing, Maestro, UK Maestro, Solo, Visa Business, Visa Corporate, Visa Credit, Visa Delta, Visa Maestro, Visa Purchasing.
If payment is made online using a debit or a credit card, the payment can only be accepted once we have received confirmation from your bank that our account has been credited. When paying by cheque, payment is understood to have been received by us when we have been notified by your bank that the cheque has cleared.
To ensure that shopping online is secure, your credit/debit details will be encrypted so as to minimise the risk of your details being accessed by an unauthorised individual as they are sent to us over the Internet.
We reserve the right to refuse an order where we cannot obtain authorisation for your payment.
Most orders will be despatched within 24 hours of your placing an order but some may be despatched up to 7 days after receipt. You will be informed should any additional delay occur and will be given the opportunity to cancel or amend your order.
We use Royal Mail 1st or 2nd Class Post or other reputable couriers where appropriate. You may request a next day delivery service when placing your order with us.
Whilst we make every effort to deliver within the stated time on our website, we will not be liable for any loss caused to you by late delivery or for late deliveries as a result of Carrier actions which are beyond our control. Please contact us at firstname.lastname@example.org if you do not receive your goods within a reasonable time. We will endeavour to get your goods to you as soon as possible or you may cancel your order. You will be refunded once the goods have been returned to us in good order or classified as lost by the Carrier.
We check all packages prior to despatch and take care to ensure that you receive your goods in perfect condition. In the event that you receive goods which are damaged or faulty, please email email@example.com. We will issue you with instructions on how to return the goods to us. You will be required to package the goods carefully prior to returning them. When returning defective goods, you are strongly recommended to obtain proof of posting. We check all products returned to us and if we do not find the item to be faulty, we reserve the right to return it to you and you will be liable for postal charges. We will not refund any postage costs on a product we do not consider to be faulty.
Please send returns to:
P.O Box 57589
Subject to the terms and conditions, Papergrain Limited grants you a limited non-exclusive licence to access and make personal use of this website, but not to download or modify it or any portion of it, except with express written consent of Papergrain Limited. You agree not to post (nor include in any email message) any material that is misleading, obscene, discriminatory, menacing, blasphemous, inaccurate, defamatory, illegal, in breach of any copyright or any other intellectual property right, or which is technically harmful to data, software or the performance of our or any other party’s computer systems.
Any personal information you supply to Papergrain Ltd is not shared with or supplied to third parties and is only used by us to process your order and to contact you in the event that a problem should occur with your order. By signing up to our Mailing List, you allow us to send you regular updates and news via email.
Reselling of Products
Please note that all products and services available on this website are for personal use only. You may not sell or resell any of the products or services.
Links to other Websites
We accept no responsibility for the contents of any other websites to which this website has links or acts as agent, and shall not be held responsible or liable for any loss or damages caused or alleged to have been caused by use of or reliance on any content, goods or services available on such sites.
All the content of this website, including but not limited to text, graphics, logos, button icons, images, data compilations and software, is the property of Papergrain Limited, our affiliates, our partners or licensors and is protected by United Kingdom and international copyright laws.
Disclaimers and Limitation of Liability
Papergrain Limited does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its agents, suppliers, directors or employees or for any fraudulent misrepresentation or for any other liability that cannot be excluded or limited by law.
To the fullest extent permitted by law and save as provided above, Papergrain Limited shall not be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence for any indirect special or consequential loss or damage (including but not limited to loss of proft or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of, or in connection with use of this website, the supply of Goods or their resale by you.
www.papergrain.co.uk is operated by Papergrain Limited, a company registered in England and Wales whose registered address is:
Unit 10 D
Mill Park Industrial Estate
White Cross Road
Papergrain Limited’s registration number is 6506017.
VAT No. 931 1037 67
Our trading address is:
P.O Box 57589
Telephone number: 0207 794 4658
Fax number: 0207 328 1614
This agreement supersedes any prior agreements or arrangements which have subsisted between us. All purchases from www.papergrain.co.uk are governed by English Law. Your statutory rights are not affected.